Sometimes referred to as longcodes or response numbers; virtual numbers appear to look like a regular mobile numbers. You can use them for email to SMS, setting keywords, and processing campaign replies.

Shared Virtual Numbers

This is the default option for all Burst SMS accounts. This means your SMS campaigns will be sent from a pool of virtual numbers. Shared numbers are good for one-off SMS such as an account verification, campaign testing, and internal integration testing.

Dedicated Virtual Numbers

You also have the option of sending a campaign from your own dedicated virtual number. This is the ideal option for customers looking to build a strong mobile brand. These numbers are ideal for marketing, keyword campaigns, customer service, reminders, general alerts, and internal chats.

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Auto-responders

Auto-responders

Setup auto responders to deliver your campaign. Deliver links to content such as forms or instructions with more keywords to process surveys or votes.

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Reply Limiting

Reply Limiting

Limit auto responders for single message deliveries. If the recipient texts in again, send a different message. Great for coupons, or voting apps where only one entry is needed.

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Text to Win

Text to Win

Text to win campaigns are a great way to incentivise people to join your mailing list. If you are running a competition with a prize of over a certain value you may require a permit. Check with your local gaming authority.

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Forwarding

Forwarding

Keywords can be used to automatically forward to email, applications, or to a mobile number. Forwarding is a great way to receive enquiries and get a response straight back to the potential customer.

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Adding to Lists

Adding to Lists

Every person that sends in a text can be added to a marketing list SPAM compliantly. This can be done via shortcodes or specific keywords for greater granularity.

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Disclaimers

Disclaimers

A courtesy disclaimer should generally be displayed next to your keyword/number combo. This should contain cost of the text, as well as what they will expect by joining your list. See the example above.

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